Who organises approvals from Western Power and Synergy?

Starling Energy Group will arrange all approvals for installations.

Who will be installing the systems?

Local installers have been trained on how to install the Redback System by the Starling Energy Group management team.

When will installations begin?

Installations will begin in March 2019, which our operations and management team will be coordinating with participants. You will be contacted by them to arrange installation.

I’m renting, can I sign up?

Absolutely. You will need to discuss with your landlord for their permission to have the system installed.

The home owner will need to have their name on the contract, as they will need to continue to make weekly payments if you decide to move out. The home owner can simply increase your rent by $36.50 per week.

When do you start paying $36.50 per week?

You begin your direct debit payments once the Redback System has been installed to your home or business.

All registrations require $292 up-front fee, two months advance payment, which is required at the time of signing the Plico Energy contract.  If for any reason your installation does not eventuate, your $292 will be refunded in whole.

This is not an additional cost and it is not a bond; it is simply to ensure future payments do not fall behind.

Can the inverter be installed on the outside of my house?

Definitely. The system is weather rated for outside use, however we do recommend that you install it in a garage or under a protected eave to limit any damage to ensure longevity.

If I already have solar can I still sign up to Plico Energy?

Absolutely. Solar energy is a great way to harness the energy of the sun to power your home. However, peak times are generally before and after the sun is at it’s power-producing best, which is why battery storage is so beneficial.

To ensure you were getting the most out of the Redback Battery System, we would review your current panels and replace any old panels that aren’t performing to their peak. If your current panels are performing well and reach 6.6kw, we can add extra battery storage for no additional cost to make the situation fair.

When does the Plico Energy system switch on?

We’re currently recruiting households and businesses based in Dunsborough and Yallingup.

However, we’re also in discussions with households and businesses from Bunbury through to Augusta about setting up their own Virtual Power Bank. Depending on numbers, we expect systems to roll out across 2019 and 2020.

Do you have a maximum sign-up number?

In short, no. There is no physical cap with both SUSI and Starling Energy Group providing a strong financial structure to ensure the movement is very scalable and not dependent on local subsidies or conditions.

However, there is a set time frame to sign up to the Plico movement with the Virtual Power Bank system commencing towards the end of 2019.

I don’t live in Dunsborough or Yallingup, can I still sign up?

Yes, we are now accepting households and businesses from Bunbury through to Augusta.

If you’re based elsewhere in the South West region, please give us a call to discuss how we can help your town as we look to push the movement across both WA and Australia.