Who will give me advice about how to use my energy better in my home or business?

Starling Energy Group is the owner of the Plico Energy brand and will assist you with education about how to use your energy more effectively. You will also be able to monitor your own energy use on the Portal App, empowering you to take control of your energy use.

Who organises approvals from Western Power and Synergy?

Starling Energy Group will arrange all approvals for installations.

Has this project received professional legal advice?

Yes. SUSI uses International law firm Ashurst for their contractual arrangements with both Plico Energy and Starling Energy Group.

Plico Energy uses law firm Jackson MacDonald regarding the contract document and overall company structure. We have spent a great deal of time and effort to ensure Plico Energy has expertise and advice that will enable success for many years to come.

I’m building a house and it won’t be finished until after July 2020. What happens?

This is not a problem – you can sign up now and it won’t cost you anything until you are ready for installation.  Our contracts are for 10 years and are grouped together as a “project”.  We will continue to roll through 10-year cycles.  At the end of 10 years, our funding partner SUSI will exit the project and the assets will become part of the community-owned business – which our members become shareholders in.

Western Power has told me that I can’t have more solar on my roof. What can I do?

Western Power have some limitations on solar export if the roof area is constrained in any way. However the smart-hybrid inverter and battery solution can overcome a lot of these problems.

It will be Starling Energy Group’s job to discuss this with Western Power and assist with approvals for your home.

Who developed the Plico System?

Starling Energy Group has worked had to identify and research products and suppliers who we believe will be able to deliver the best outcomes for our customers.  The products we select are required to have 10-year warranty.  Where possible, we have selected Australian based businesses or equipment driven by Australian IP.

The business concept and model of a community-owned, battery-driven virtual power plant has been developed in conjunction with energy experts, legal teams and our sustainable investment partner, SUSI Partners.

The smart hybrid Inverter we have selected is owned, designed and developed in Australia out of the University of Queensland by Redback Technologies’ engineers, while their staff in China oversee the production line.

This is the same production model that worldwide tech phenomena Apple undertakes, where Redback Technology manages its own supply chain on the components of the inverter, as well as their own quality assurance and quality control.

Our panels are Tier 1 panels from Suntech.  All components of our system are sourced through our supply partner, Sonepar – a business to business distributor of electrical products, solutions and related services who have been around for 50 years.

Who is Starling Energy Group?

Starling Energy Group is responsible for managing the Virtual Power Plants, operations management, installations, engineering, procurement and construction.

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Who is SUSI?

SUSI Partners is a Swiss infrastructure fund manager specialising in sustainable investments supporting the energy transition.

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Can I purchase a battery/inverter up front, but still be part of the Virtual Power Plant?

  • Unfortunately, no. We offer a service contract that provides installation and ongoing management and servicing of your system.  As the business grows, we anticipate adding additional components that will add value to your system and be of benefit to our members.

    As a Plico member you receive:

    • On-going education sessions
    • Replacement parts (Inverters, control system and batteries)
    • Access to an Operations Service Centre
    • Contributions towards Community Fund projects

Is there any risk of bankruptcy?

As opposed to other projects with varying levels of debt finance, Plico Energy is based on equity funding from our investor SUSI. Therefore, it is unlikely that our movement will run into difficulty.

This is because equity funding is paid in dividends and can only be paid in any year by CEPCO when sufficient funds are available.

Plico Energy will continue to be reviewed by a Board of Directors and subject to normal Australian accounting and governance principles. As a result, we have established an accountable and transparent structure with clear responsibilities to the consumer as well as our Investor.

 

Who makes up Plico Energy?

We are a professional team made up of experts from the energy, building and construction, finance, accounting and governance, legal and resource sectors. All members from Plico Energy, SUSI and Starling Energy Group have years of experience in the energy industry.

Our financial investor, SUSI Partners, is a highly ethical Swiss infrastructure fund manager specialising in sustainable investments supporting the energy transition. They have invested in extensive legal, commercial and technical Due Diligence in order to make this investment.

Our legal documents have also been created by a well-respected law firm, Jackson Macdonald, in Perth.