Terms & Conditions

Spring Sale - first 4 weeks free:
Terms & Conditions


Free Energy: New members

Our FREE ENERGY promotion is designed to help you become part of Plico Energy’s growing community and create a greater impact at a household and local community level and help tackle climate change, which impacts us all.

Plico will credit the first 4 weeks of your Plico energy bills to New Members on, and subject to, the terms and conditions as follows.

By indicating that you, as a new member of Plico Energy, wish to participate in the FREE ENERGY promotion as indicated in the terms and conditions, you accept and agree to be bound by these terms and conditions at all times.

FREE ENERGY Terms & Conditions

  1. Definitions
    • Plico Energy, Plico, us, our, we: CEPCO 2019 Pty Ltd.
    • Free Energy Credit: An amount equal to eight (8) weeks of Plico Energy Fees, which may be applied by Plico as a credit to reduce a New Member’s next Plico accounts in accordance with and subject to these terms and conditions.
    • New Member: Someone who has not previously had a Plico system installed at any property as part of the Plico Energy Project carried on by Plico.
    • Existing Member: A person (a) who has satisfied the requirements of Plico’s approvals process; (b) has and had a Plico system installed at their designated property; and (c) whose VPPSA has not been terminated for any reason.
    • Plico Energy Fees: means the weekly fee that is payable by an Existing Member or a New Member under the respective VPPSA to which they are party (or if a weekly fee is not payable, that part of a fee that is attributable to a week).
    • VPPSA: a Virtual Power Plant Services Agreement made between Plico and its customers, in the form used by Plico from time to time.
    • You: the New Member.
    • Successful Installation: where an approved Plico Energy system has been fully installed at a New Member’s property in accordance with Plico Energy’s policies, procedures and protocols.
  2. Allocation
    1. On application by a New Member, Plico may give:
      1. a Free Energy Credit to a New Member who has a Plico system installed at their designated property and who is eligible for the FREE ENERGY Spring sale promotion.
    2. In order to be eligible for 4 weeks FREE ENERGY via the Spring Sale promotion; you must
      1. Indicate your interest in this promotion by midnight (AWST),  September 30 2021, by booking an obligation-free site visit directly through our sales team or via the links provided on the Spring Sale landing page;
      2. Meet the criteria of a New Member;
      3. enter into a VPPSA;
      4. satisfy Plico’s conditions, criteria and requirements for entering into and receiving services under a VPPSA, including credit checks and title-deed checks;
      5. have your application relating to the installation of the Plico system approved by Synergy;
      6. have your application relating to the installation of the Plico system approved by Western Power;
      7. satisfy all conditions to the installation of a Plico system at the your designated property; and
      8. have the Plico system fully installed and operational at your designated property.
      9. Plico may in its sole and absolute discretion make a final determination as to whether a Successful installation has occurred and whether or not an application for Free Energy Credit is to be granted to any person (and that determination is final).
      10. Plico Energy may in its discretion elect to provide an opportunity to earn additional or bonus Free Energy as part of a promotion, at the discretion of the Plico Energy team.
  1. How do you use your Free Energy Credit?

    If a New Member’s application for a Free Energy Credit is approved and allocated by Plico in accordance with these terms, the amount of the Free Energy Credit will be automatically applied by Plico as a credit against the Existing Member’s or New Member’s (as the case may be) next account on the next GoCardless payment run.

    Once a Free Energy Credit has been applied in the manner set out above, it will have no further value. We will however continue to keep records of these Free Energy Credits for auditing and dispute resolution purposes.

    A Free Energy Credit is just our way of saying thank you. So a Free Energy Credit will only be applied as a credit to your account, and a Free Energy Credit has no monetary value, cannot be exchanged or redeemed for cash, cannot be exchanged or redeemed for any other Plico good or serves (unless we agree otherwise) and are non-transferable.  

  2. General

    Plico makes no representation or guarantees that a Free Energy Credit will be available following any referral or allocated and Existing Members and New Members have not and should not enter into any contract in the expectation of receiving the benefit of a Free Energy Credit, or in reliance on any representation made by anyone other than Plico.

    Plico Energy may cancel or amend these terms at any time on giving reasonable notice, at its sole discretion. Any amended terms and conditions will be made available on the Plico Energy website. Cancellation of this program will not affect any Free Energy Credits which have been earned and not credited to your account before termination, and these terms will continue to apply to those Free Energy Credits.

    These terms and conditions are governed by the laws of Western Australia.

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