Terms & Conditions
Alinta Energy Customer Benefits - WA
Alinta Energy Customer Promotion
Our Alinta Energy Customer Promotion (Promotion) is designed to help you access the benefits of clean energy to save money, be more energy independent and help tackle climate change, which impacts us all.
Plico will give You a $750 Gift Card if you are a New Member, have a Successful Installation at your home of a full solar + battery system, or a $500 Gift Card for a standalone battery system. You can also otherwise choose to have the value deducted from the price of your Plico system.
By indicating that you wish to participate in the Promotion, as indicated in the terms and conditions, you accept and agree to be bound by these terms and conditions at all times.
Alinta Energy Customer Promotion Terms & Conditions
1. Definitions
1.1. An Approved Plico System, eligible under Plico's $750 Alinta Energy Customer promotion, is one of the full solar + battery systems listed on the Plico Energy website (Solar Battery System Products & Pricing | Plico https://www.plicoenergy.com.au/solar-battery-systems), as well as other full solar + battery systems in the Plico range that may not be explicitly listed on the above website.
1.2. An Approved Plico System, eligible under Plico's $500 Alinta Energy Customer Promotion, is one of the battery only systems listed on the Plico Energy website (Solar Battery System Products & Pricing | Plico https://www.plicoenergy.com.au/products-pricing-battery), as well as other battery only systems in the Plico range that may not be explicitly listed on the above website.
1.3. Gift Card: means a digital cash card to the value of $750 for a full solar + battery system, $500 for a standalone battery system, from Universal Gift Card (Corporate Prepaid Cards Pty Ltd) to be sent to recipients via SMS message, subject to the terms and conditions set out in this document. This gift card can be used anywhere that Mastercard is accepted.
1.4. New Member: Someone who has not previously had a Plico system installed at any property as part of the Plico Energy Project carried on by Plico.
1.5. Plico Energy, Plico, us, our, we: Starling Energy Group Pty Ltd.
1.6. Successful Installation: Where an approved Plico Energy system has been fully installed at a New Member’s property in accordance with Plico Energy’s policies, procedures and protocols.
1.7. VPPSA: a Virtual Power Plant Services Agreement made between Plico and its customers, in the form used by Plico from time to time.
1.8. You: the person responding to or indicating an interest in the Promotion.
2. Eligibility Criteria
2.1 Plico may give to You a Gift Card in accordance with these terms and conditions if each of the following criteria in 2.2.1 to 2.2.12 are satisfied:
2.1.1 You indicate your interest in this Promotion by: completing the contact form on the campaign landing page; booking an obligation-free site visit or call directly through our sales team; or calling 1300 175 426 during the duration of the Plico Alinta Energy partnership and verifying you are an Alinta Energy customer, or such later date that we may determine in our absolute discretion;
2.1.2. You are a New Member (as defined in these terms and conditions);
2.1.3. You sign a VPPSA within 3 months of your first contact with Plico;
2.1.4. Your initial contact is made during the Promotion period;
2.1.5. You and Your designated property satisfy Plico’s conditions, criteria and requirements for entering into and receiving services under a VPPSA, including credit checks and title-deed checks;
2.1.6. Your application relating to the installation of the Plico system is approved by Synergy;
2.1.7. Your application relating to the installation of the Plico system is approved by Western Power;
2.1.8. You and Your designated property satisfy all conditions to the installation of a Plico system at Your designated property;
2.1.9. Your installation of the Plico system is completed within 6 months of the signing date of your VPPSA;
2.1.10. You have not already been contacted by Plico or have not already contacted Plico in any way before 28 July 2025;
2.1.11. A Successful Installation of a Qualifying Product occurs at Your designated property; and
2.2.12. You are an Alinta Energy customer at the time of first making contact with Plico and can provide your Alinta Energy Account Number to verify your customer status.
2.2. Plico will give you the Gift Card as soon as reasonably practicable after completion of the Successful Installation of a Qualifying Product at Your designated property.
2.3. The offer is limited to one Approved Plico System per New Member.
2.4. Plico may in its sole and absolute discretion make a final determination as to whether the criteria above are satisfied and whether or not You are eligible to receive a Gift Card.
3. General
3.1 By participating in the Promotion, You consent to Plico and its related parties or affiliates using personal information (as defined in the Privacy Act 1988 (Cth)) provided by You in connection with the Promotion for the purposes of facilitating the conduct of the Promotion and awarding the Gift Card, including to third parties involved in the promotion and any relevant authorities. In addition to any use that may be outlined in Plico’s Privacy Policy, Plico and its related parties or affiliates may, unless otherwise advised, use the private information for promotional, marketing, publicity, research purposes, including sending electronic messages or telephoning You. Plico Privacy Policy is available here.
3.2. The award of a Gift Card is conditional on the eligibility criteria set out above. Plico makes no representation or guarantees that a Gift Card will be available and You should not enter into any negotiations or contract in the expectation of receiving the benefit of the Gift Card or other offer, or in reliance on any representation made by anyone other than Plico.
3.3. This offer is not valid in conjunction with any other Plico offer.
3.4. The Gift Card is a universal gift card that is acceptable anywhere where MasterCard is accepted as a form of payment. It is not cash but is equivalent to cash. Further terms and conditions from Universal Gift Card (Corporate Prepaid Cards Pty Ltd) may apply. See [Universal Gift Card - Download the App (universaldigitalcard.com.au)].
3.5. Plico (including its related parties and affiliates and their respective officers, employees and agents) excludes all liability for any loss or damage (whether direct, indirect, special or consequential) arising in any way out of the Competition, including, but not limited to, where arising from (a) the use of the Gift Card; (b) the operation of the Gift Card; or (c) any theft, unauthorised access or third party interference relating to the Git Card beyond the reasonable control of Plico;
3.6. Plico will, by default, firstly reduce any additional upfront costs that are above the standard installation cost in relation to your installation, by the gift card amount, and then, only if a balance remains, will Plico issue the remaining balance as a Gift Card.
3.7. Plico may cancel or amend these terms at any time on giving reasonable notice, at its sole discretion. Any amended terms and conditions will be made available on the Plico website.
3.8. These terms and conditions are governed by the laws of Western Australia.