Terms & Conditions

Staff Referral Program 
Terms & Conditions 


Staff 2022 Referral Program 

Plico’s Referral Program is designed to help you, our valued team, help us, Plico Energy, grow our Plico Community and create a greater impact at a household and local community level to help tackle climate change which impacts us all. 

As a thank you for referring your friends and family we will reward you – and them – with cash or a gift voucher equivalent, and subject to, the terms and conditions as follows. 
 

By indicating that you wish to participate in the Referral Program as indicated in the terms and conditions, you accept and agree to be bound by these terms and conditions at all times.

Staff 2022 Referral Program Terms & Conditions 

1. Definitions


1.1. Plico Energy, Plico, us, our, we: Starling Energy Group Pty Ltd.

1.2. Cash or a gift voucher equivalent for Staff Members: An amount equal to four hundred dollars (AUD$400), which will be paid by bank transfer to the Staff Member’s bank account or gift card distributed to the Staff Member’s address, email address or mobile phone in accordance with and subject to these terms and conditions.

1.3. Cash or a gift voucher equivalent for New Members: An amount equal to four hundred dollars (AUD$400), which will be paid by bank transfer to the New Referred Member’s bank account or gift card distributed to the New Referred Member’s address, email address or mobile phone in accordance with and subject to these terms and conditions.

1.4. Staff Member: A person who is a) currently employed by Starling Energy Group Pty Ltd; Plico or b) a person who was employed at any time by Starling Energy Group Pty Ltd; Plico during the campaign period. 

1.5. New Member: Someone who has not previously had a Plico system installed at any property as part of the Plico Energy Project carried on by Plico.

1.6.VPPSA: a Virtual Power Plant Services Agreement made between Plico and its customers, in the form used by Plico from time to time.

1.7. You: Either or both of the Staff Member or the New Member, as the context requires.

1.8. Successful Installation: Where an approved Plico Energy system has been fully installed at a New Member’s property in accordance with Plico Energy’s policies, procedures and protocols.

 1.9. An Approved Plico Energy System is one of the systems listed on the Plico Energy website (Solar Battery System Products & Pricing | Plico (plicoenergy.com.au)).


2. Allocation

2.1. On application by a Staff Member or a New Member, Plico may give:

2.1.1. Cash or a gift voucher equivalent to an Staff Member for a Successful Referral (as defined in paragraphs 2.2 and 2.3) it has made; and

2.1.2. Cash or a gift voucher equivalent to a New Member who has a Plico system installed at their designated property and who was Successfully Referred (as defined in paragraphs 2.2 and 2.3) by an Existing Member.

2.2. A Successful Referral, where a Staff Member refers a New Member to Plico Energy, will be deemed to have occurred if the following conditions are met:

2.2.1. the New Member was referred by a Staff Member to Plico between the dates of 1st of July 2022 and 30th of September 2022. The Staff Member must refer the lead directly to the Plico team, referrals only being mentioned at the times of site visits or initial calls by Plico will not be accepted.

2.2.2. the New Member enters into a VPPSA;

2.2.3. the New Member satisfies Plico’s conditions, criteria and requirements for entering into and receiving services under a VPPSA, including credit checks and title-deed checks;

2.2.4. the New Member’s application relating to the installation of the Plico system is approved by Synergy;

2.2.5. the New Member’s application relating to the installation of the Plico system is approved by Western Power;

2.2.6. all conditions to the installation of a Plico system at the New Member’s designated property have been satisfied to Plico’s satisfaction; and

2.2.7. the Plico system is fully installed and is operational at the New Member’s designated property.

 2.3. A referral will not be a Successful Referral if the New Member’s VPPSA is terminated prior to installation of a Plico system for any reason, including without limitation cancellation by the New Member during the cooling-off period or termination of their application due to a default by the New Member.

2.4. A referral will not be a Successful Referral if the Staff Member is no longer employed by Starling Energy Group Pty Ltd/Plico at the time the New Member's system is installed.  

2.5. A referral will not be a Successful Referral if the New Member has already been contacted by Plico or has already contacted Plico in any way before 1 July 2022.

2.6. Plico may in its sole and absolute discretion make a final determination as to whether a Successful Referral has occurred and whether or not an application for Cash or a gift voucher equivalent is to be granted to any person (and that determination is final).

2.7. Plico Energy may in its absolute discretion elect to provide an opportunity to earn additional or bonus weeks of Free Energy or additional Cash or a gift voucher equivalent as part of a promotion, at the absolute discretion of the Plico Energy team.

3. How to refer someone


3.1. Staff Members become eligible for Cash or a gift voucher equivalent if the following conditions are met:

3.1.1. When the family and friends that the Staff Member has referred to Plico include the Staff Member’s name when signing up via the contact forms on the Plico Referral page:  https://www.plicoenergy.com.au/referral
3.1.2.  A successful referral as set out in conditions 2.2, 2.3 and 2.4 of Plico’s Staff referral offer Terms & Conditions has been deemed by Plico to have occurred.

4.  Referral Methods


4.1 Below are the methods by which you can provide a referral to the Plico Energy to friends/family:

4.1.1. A physical “referral” card provided by the Staff Member to the New Member containing a link to the Staff Member’s URL to the Referral page on the Plico website. This link will automatically populate the “referrer” field on the Referral Form on the website. This link will contain a unique code that enables us to track Cash or a gift voucher equivalent back to the Staff Member.

4.1.2. A digital link to the Refer Friends and Family page received by the Staff Member from the Plico Energy team via email, that can be forwarded or shared with prospective New Members within the referrer’s network. This can be shared by email or across the Staff Member’s social media accounts and will automatically populate the “referrer” field on the Referral Form on the website. This link will contain a unique code that enables us to track Cash or a gift voucher equivalent back to the Existing Member.

4.1.3. Word of mouth: Staff Members can simply tell friends and family to use the Staff Member’s name when the New Member completes the contact form for New Members on the Referral webpage or the Plico website. Friends or family must enter the Staff Member’s name on the form to enable us to track Cash or a gift voucher equivalent back to the Existing Member.

5. Multiple referrals by Staff Members and Multiple Plico Systems


5.1.  There is no limit on the number of New Members a Staff Member may refer to Plico.

5.2. If a Staff Member has multiple Plico systems or a New Member has installed multiple Plico systems, this offer is only valid for one system per Staff Member; and one system per New Member.

6.  How a New Member can nominate the referrer and claim Cash or a gift voucher equivalent


6.1. A New Member wishing to join the Plico community will need to complete a contact form on the Referral page of the Plico website. As a New Member, you will need to input the Staff Member’s name to nominate them as your Referrer or use the unique link provided by the Staff Member, so that you both can apply to receive the Cash or a gift voucher equivalent.

7.  Handling unrecognised referrers


7.1. There may be cases where our team will not be able to recognise which Staff Member has made a possible referral. In this instance, we want to make sure you can participate in this Referral Program so our team may try to phone either party to confirm the referrer details.

7.2. An unrecognised referral will not stop the New Member’s application from being processed.

8.  How do you use your Cash or a gift voucher equivalent?


8.1. If a Staff Member’s or a New Member’s application for Cash or a gift voucher equivalent is approved and allocated by Plico in accordance with these terms and conditions, the amount of the Cash or a gift voucher equivalent will be bank transferred into your bank account or gift voucher sent to your address, email address or mobile phone by Plico.

8.2. Plico will send the Staff Member and the New Member an email to inform you about the Cash or a gift voucher equivalent as soon as practicable after the cash has been bank transferred into your bank account or gift voucher sent to your address, email address or mobile phone and let you know how many Cash or a gift voucher equivalent you have left if any.

8.3. Once the Cash or a gift voucher equivalent has been applied in the manner set out above, it will have no further value. We will however continue to keep records of these Cash or a gift voucher equivalent for auditing and dispute resolution purposes.

8.4. Cash or a gift voucher equivalent is Plico’s way of saying thank you to our Staff and Members. Once the Cash or a gift voucher equivalent has been transferred or distributed it is up to the New Member and Staff Member how that is spent.

9. General


9.1. Plico makes no representation or guarantees that Cash or a gift voucher equivalent will be available following any referral or allocated, and Staff Members and New Members have not and should not enter into any contract in the expectation of receiving the benefit of Cash or a gift voucher equivalent, or in reliance on any representation made by anyone other than Plico.

9.2. While we understand you may want to tell your friends about the benefits of a Plico System, a Staff Member is not authorised to bind Plico in any way or make any representation or statement on behalf of Plico. You should refer any New Member to our website for details on the Plico system.

9.3. Plico Energy may cancel or amend these terms and the Staff 2022 Referral Program at any time on giving reasonable notice, in its sole discretion. Any amended terms and conditions will be notified to all Staff Members and made available on the Plico Energy website. Cancellation of this program will not affect any Cash or a gift voucher equivalent which have been earned and not paid or distributed before termination, and these terms will continue to apply to those Cash or a gift voucher equivalent.


These terms and conditions are governed by the laws of Western Australia.